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What’s the Real Difference Between a Cafe and a Cafeteria?

It’s a lazy Sunday. You grab your book, sling your laptop bag over your shoulder, and head to that little place with fairy lights and the smell of roasted coffee beans. You find a cozy corner, order a cappuccino, maybe a croissant, and start your day.

Now, picture this:

It’s 1:15 PM on a Monday. You’re in your office building. The elevator doors open on the 3rd floor and there it is, your cafeteria. You pick up a tray, grab a thali, maybe a samosa on the side, and sit wherever there’s space. You’ve got 25 minutes before that meeting starts.

Both serve food. Both have tables. So what really is the difference between a cafe and a cafeteria?

Let’s go deeper than the dictionary.

1. The Vibe: Experience vs. Efficiency

You don’t go to a cafe just to eat. You go for the pause.
Whether it’s a solo escape, a catch-up with a friend, or a quiet place to work, cafes are about how you spend your time.

~ The music? Handpicked.

~ The furniture? Rustic or aesthetic.

~ The food? Limited, but curated.

~ The people? Often lingering.

In contrast, a cafeteria is designed for movement.

It’s where you refuel, not reflect. There are no soft cushions or indie playlists, just rows of tables and fast-moving queues. It’s built for volume, not vibe.

2. The Way You Order: Human Touch vs. Mass Serving

At a cafe, you either place your order at a counter or with a server. They’ll smile, ask if you want oat milk, maybe suggest their new sandwich. There’s conversation.

But in a cafeteria, you’re part of a system.
You grab a tray. Walk the line. Point to what you want. Someone behind the counter slaps it onto your plate. It’s a process designed to serve 100 people in 15 minutes.

3. What’s on the Plate: Small Plates vs. Full Meals

Let’s talk about the food.

Cafe food is light. Sandwiches, pastas, brownies, muffins, salads, smoothies.
It’s snacky, Instagrammable, and often expensive for the portion.

Cafeteria food is practical. Rice, curry, rotis, sabzi, daal, some dessert. It’s about eating a full meal and moving on.

Here’s a personal example:
When I was in college, the cafeteria was survival, rice, two sabzis, and a rushed lunch before my next lecture. But the cafe outside campus? That’s where we went after exams, to split a cold coffee and gossip for hours.

4. Who Runs the Place: A Business vs. A Facility

This one’s important for business owners.

Cafes are privately owned, often branded, and exist to make a profit through ambiance + food.
They rely on customer loyalty, word of mouth, and Instagram check-ins.

Cafeterias are typically part of an organization, schools, colleges, companies, hospitals.
They’re not built for branding; they’re built for bulk. Often outsourced to caterers who manage cost, quantity, and speed.

5. How You Feel There: You vs. the Crowd

You feel seen in a cafe.
You might get to know the barista. You might have a “usual.” It’s intimate, intentional, and identity-driven.

In a cafeteria, you’re one among many. You don’t linger. You don’t get “your table.”
You eat, and you leave. That’s the unspoken rule.

Running a Cafe? Here’s How Billberry POS Makes It Effortless

If you own or manage a cafe, you already know that it’s not just about brewing great coffee, it’s about creating a seamless, memorable experience for your customers. From quick order-taking to managing customizations, table service, online orders, loyalty programs Billberry’s Cafe POS system is built to handle it all. Designed for the hustle of cozy, high-expectation spaces, it helps you keep your service fast, your operations smooth, and your customers coming back for more.

BOOK YOUR FREE DEMO!

Why This Difference Matters (Especially If You’re in F&B)

If you’re someone thinking of opening a food business, or improving your current one, understanding this difference isn’t trivial. You’re not just choosing what to serve.

You’re choosing:

~ The kind of people you want to attract

~ The pace of service you’ll offer

~ The systems you’ll need (staffing, inventory, billing)

~ The experience you want to sell

And this is where Billberry POS can support both ends of the spectrum. Whether you’re designing a beautiful cafe experience or managing high-volume cafeteria operations, our system adapts to your process.

Because food is more than food. It’s flow, people, and rhythm.

Final Thoughts:

A cafe and a cafeteria may sound similar, but they’re two different worlds when it comes to intention, interaction, and impact.

So the next time someone says, “Let’s grab a bite”, ask yourself: “Do I want to chill… or just chew?”

How to Register a Food Business in India: Complete Guide

Launching a food business can be an exhilarating journey filled with creativity and passion for culinary delights. However, before you can start serving up your signature dishes, it’s essential to navigate the often complex landscape of legal requirements. From obtaining the necessary licenses to ensuring compliance with health and safety regulations, understanding how to register your food business is crucial for laying a strong foundation. This step-by-step guide will walk you through the entire registration process, making it easier than ever to adhere to legal protocols and get your venture off the ground. Whether you’re a budding chef dreaming of a food truck or an entrepreneur ready to open a restaurant, we’ll provide the insights you need to ensure your food business is not only thriving but also legally compliant. Let’s dive in and turn your culinary dreams into a legally sanctioned reality!

Why Food Business Registration is Essential for Success

Starting a food business is an exciting journey, but before you dive into serving delicious meals, there’s a crucial step you cannot afford to ignore, food business registration. It’s not just a legal formality; it lays the foundation for a compliant, credible, and scalable business. Proper registration ensures you operate within legal boundaries, maintain high food safety standards, and unlock growth opportunities. Here’s why registering your food business is a must:

1. Legal Compliance & Business Protection

~ Ensures your business operates within local, state, and federal regulations.

~ Protects against legal actions and penalties due to non-compliance.

~ Establishes credibility and trust among customers, leading to better patronage.

2. Ensuring Food Safety & Public Health

~ Helps maintain hygiene and prevent foodborne illnesses.

~ Demonstrates commitment to adhering to food safety standards.

~ Subjects businesses to regular inspections, ensuring high-quality standards.

~ Meets consumer demand for transparency in food sourcing and handling.

3. Business Growth & Opportunities

~ Access to government grants, loans, and support programs.

~ Legally allows hiring employees and entering into contracts.

~ Facilitates business expansion and intellectual property protection.

~ Provides a structured framework for dispute resolution.

Registering your food business is more than just a legal requirement, it is a step towards credibility, safety, and sustainable growth.

Types of Food Business Licenses and Permits

Starting a food business involves obtaining various licenses and permits to ensure legal compliance and smooth operations. The specific requirements depend on the type of food business, whether it’s a food truck, restaurant, or home-based catering service. Here’s a breakdown of the essential licenses and permits you may need:

1. General Business License

~ The first step in making your business official.

~ Issued by the local city or county government.

~ Grants permission to operate within a specific jurisdiction.

2. Health Department Permit

~ Ensures compliance with health and safety regulations.

~ Requires regular inspections to verify food handling, storage, and sanitation practices.

~ Essential for maintaining hygiene and preventing foodborne illnesses.

3. Food Handler’s Permit

~ Required for anyone involved in food preparation and handling.

~ Ensures staff members are trained in food safety procedures.

~ Helps prevent contamination and food safety violations.

4. Seller’s Permit

~ Necessary if selling taxable goods.

~ Issued by the state’s tax authority.

~ Allows collection of sales tax from customers.

5. Additional Permits (Based on Business Needs)

~ Liquor License – Required if serving alcohol.

~ Zoning Permit – Ensures compliance with local zoning laws for business location.

~ Mobile Vendor Permit – Needed for food trucks and street vendors.

Understanding and securing the right licenses and permits is crucial for avoiding legal issues and ensuring the successful operation of your food business.

Researching Your Local Regulations

Before registering your food business, it’s crucial to research and understand the regulations specific to your location. Since rules vary across different regions, being well-informed can save time and prevent legal complications. Here’s how you can effectively research your local food business regulations:

1. Check Official Government & Health Department Websites

~ Visit your local government or health department website.

~ Find detailed information on required licenses, permits, and compliance regulations.

~ Look for contact details of local officials who can provide guidance.

2. Connect with Local Business Associations

~ Reach out to local chambers of commerce and business associations.

~ Gain insights from experienced entrepreneurs and industry experts.

~ Attend workshops, seminars, and networking events for firsthand knowledge.

3. Consult a Legal Professional

~ Seek advice from a lawyer specializing in food business regulations.

~ Ensure compliance with all legal requirements, especially if operating in multiple jurisdictions.

~ Understand complex legal terms and avoid common regulatory pitfalls.

By conducting thorough research and seeking expert advice, you can navigate the registration process smoothly and build a strong foundation for your food business.

Preparing Your Business Plan

A well-structured business plan is essential for launching and managing a successful food business. It acts as a roadmap, helping you define goals, understand your market, plan operations, and secure funding. Here’s how to prepare a comprehensive business plan:

1. Define Your Business Concept

~ Identify the type of food business (restaurant, food truck, catering, bakery, etc.).

~ Outline your cuisine, unique selling points, mission, and vision.

~ Conduct a target market analysis, who are your ideal customers and what are their preferences?

2. Develop an Operational Plan

~ Determine your business location and required equipment.

~ Plan staffing requirements and daily operations.

~ Set up inventory management, ingredient sourcing, and food safety procedures.

3. Create a Marketing Strategy

~ Define how you will attract and retain customers.

~ Choose marketing channels (social media, local advertising, word-of-mouth, etc.).

~ Develop brand awareness strategies to stand out in the competitive food industry.

4. Outline Your Financial Plan

~ Estimate startup costs, operational expenses, and projected revenue.

~ Conduct a break-even analysis to understand profitability timelines.

~ Identify potential risks and financial challenges.

A well-prepared business plan not only helps you stay organized but also improves your chances of securing funding and ensuring long-term success.

Choosing Your Business Structure

Selecting the right business structure is a crucial decision that impacts your legal responsibilities, financial obligations, and long-term business growth. Below are the most common business structures for a food business:

1. Sole Proprietorship

~ Simplest and most common structure.

~ Easy to set up with full control over the business.

~ Owner is personally liable for business debts and obligations.

~ Best for small, low-risk food businesses.

2. Partnership

~ Involves two or more owners sharing responsibilities and profits.

~ Allows for resource pooling and shared decision-making.

~ Each partner is personally liable for the business’s debts.

~ Requires a partnership agreement to avoid conflicts.

3. Limited Liability Company (LLC)

~ Combines the flexibility of a partnership with liability protection.

~ Protects personal assets from business debts.

~ Allows for pass-through taxation (business income is reported on personal tax returns).

~ Suitable for many food businesses due to its ease of setup and management.

4. Corporation

~ A separate legal entity from its owners.

~ Offers the highest level of liability protection.

~ Suitable for larger businesses or those planning to raise capital.

~ Involves more regulatory requirements, including board meetings and detailed record-keeping.

Tip: Consult a legal or financial expert to determine the best structure for your food business based on your goals and risk tolerance.

Completing the Registration Process

Once you’ve selected a business structure, follow these steps to legally register your food business:

1. Register Your Business Name

~ Choose a unique and memorable name that reflects your brand.

~ Check availability through local government databases.

~ If operating under a different name, file for a Doing Business As (DBA) registration.

2. Obtain an Employer Identification Number (EIN)

~ Required for tax purposes, hiring employees, and opening a business bank account.

~ Easily obtainable online through the IRS website.

3. File Necessary Paperwork

~ Register your business with local, state, and federal authorities.

~ Submit Articles of Incorporation (for corporations) or Articles of Organization (for LLCs).

~ Draft an Operating Agreement (for LLCs) or a Partnership Agreement (for partnerships).

4. Comply with Federal Regulations (If Applicable)

~ If operating in multiple states or selling food products across state lines, check federal requirements.

~ Obtain necessary permits from agencies like the FDA (Food and Drug Administration) or USDA (U.S. Department of Agriculture).

By ensuring proper registration and compliance, you can avoid legal complications and create a strong foundation for your food business.

Health and Safety Regulations for Food Businesses

Complying with health and safety regulations is essential for any food business. These regulations are designed to protect public health and ensure that food is prepared, stored, and served safely. Failure to comply with these regulations can result in fines, legal action, and damage to your business’s reputation.

Start by familiarizing yourself with the health and safety regulations in your area. These regulations are typically set by local health departments and may vary depending on the type of food business you operate. Common requirements include maintaining clean and sanitary facilities, properly storing and handling food, and ensuring that all employees are trained in food safety practices.

One of the most critical aspects of food safety is proper food handling. This includes practices such as washing hands and surfaces regularly, avoiding cross-contamination, cooking food to the correct temperature, and storing food at safe temperatures. These practices help prevent foodborne illnesses and ensure that the food you serve is safe for consumption.

In addition to food handling, maintaining a clean and sanitary facility is crucial for food safety. This includes regular cleaning and sanitizing of all equipment, utensils, and surfaces, as well as proper waste disposal. Regular inspections by health department officials will help ensure that your facility meets the required standards.

Employee training is another important aspect of health and safety compliance. All employees who handle food should be trained in basic food safety practices, and this training should be updated regularly. Some jurisdictions may require food handler’s permits or certifications for employees, so be sure to check the requirements in your area.

By strictly adhering to health and safety regulations, you can protect your customers, employees, and business. Regularly review and update your food safety practices to ensure that you are always in compliance with the latest regulations.

Obtaining Necessary Inspections and Certifications

Securing the right inspections and certifications is a critical step in ensuring your food business meets health, safety, and legal requirements. Compliance helps protect your customers, build trust, and avoid penalties or shutdowns.

1. Schedule a Health Department Inspection

Contact your local health department to schedule an inspection.

Inspectors will assess:

~ Food storage & handling practices.

~ Facility cleanliness & sanitation.

~ Employee hygiene & training compliance.

If violations are found, you must address them and pass a follow-up inspection.

2. Obtain Industry-Specific Certifications

Depending on your business type, you may need additional certifications:

~ Food Handler’s Permit: Required for employees handling food.

~ HACCP Certification: Essential for food manufacturing businesses to ensure safety.

~ Organic Certification: Required for businesses selling organic products.

~ Liquor License: If serving alcohol, apply through the Alcoholic Beverage Control (ABC) agency.

~ Food Truck Inspection: Mobile units must pass a vehicle safety & sanitation check.

3. Maintain Ongoing Compliance

~ Schedule routine health inspections to stay compliant.

~ Train staff regularly on updated food safety standards.

~ Renew licenses and permits as required by local regulations.

By staying ahead of inspections and certifications, your food business can operate legally, ensure food safety, and gain customer confidence.

Ongoing Compliance and Reporting Requirements

Compliance is an ongoing process that ensures your food business remains legally operational, financially sound, and safe for customers. Regular reporting and adherence to regulations help avoid penalties and business disruptions.

1. Regular Health & Safety Inspections

~ Scheduled & surprise inspections by health department officials.

~ Maintain cleanliness, proper food storage, and hygiene at all times.

~ Address any violations immediately to avoid fines or shutdowns.

2. Business License & Permit Renewals

~ Track expiration dates for all required licenses and permits.

~ Renew annually or biennially as per local and state regulations.

~ Missing renewal deadlines can result in penalties or business closure.

3. Financial Reporting & Tax Compliance

~ Maintain accurate financial records for tax filings.

~ Submit business tax returns (local, state, and federal) on time.

~ If applicable, report sales tax and payroll taxes regularly.

4. Employee Training & Certification

~ Ensure all food handlers have valid food safety permits.

~ Conduct ongoing training on the latest food safety standards.

~ Keep records of employee certifications and renewals.

5. Compliance with Industry-Specific Regulations

~ Stay updated with changing food laws and safety guidelines.

~ If selling organic, alcohol, or specialty foods, renew relevant certifications.

~ Follow labeling and packaging regulations for processed food products.

Why Ongoing Compliance Matters?

✅ Avoid legal troubles & penalties.
✅ Maintain a strong reputation & customer trust.
✅ Ensure smooth business operations.

By staying proactive with reporting, renewals, and inspections, you can future-proof your food business and ensure long-term success.

Ensuring Long-Term Success in Your Food Business

Starting a food business is a rewarding and exciting venture, but it requires careful planning and adherence to legal and regulatory requirements. By following the steps outlined in this guide, you can navigate the registration process and ensure that your business is compliant with all necessary regulations.

Understanding the importance of food business registration, obtaining the necessary licenses and permits, researching local regulations, preparing a detailed business plan, choosing the right business structure, and completing the registration process are all crucial steps in establishing your food business. Additionally, adhering to health and safety regulations, obtaining necessary inspections and certifications, and maintaining ongoing compliance and reporting are essential for ensuring the long-term success of your business.

Remember that compliance with legal and regulatory requirements is not just about avoiding fines and penalties; it is about building a solid foundation for your business and earning the trust of your customers. By prioritizing food safety, maintaining high standards, and staying up to date with the latest regulations, you can create a thriving and successful food business that stands the test of time.

So, whether you are a budding chef dreaming of starting a food truck, an entrepreneur ready to open a restaurant, or a home-based baker looking to turn your passion into a business, this step-by-step guide will help you navigate the complexities of food business registration and set you on the path to success. Embrace the journey, stay committed to excellence, and watch your culinary dreams become a legally sanctioned reality.

Billberry POS Ensures Compliance and Streamlines Food Business Operations

Integrating Billberry POS into your food business operations can significantly enhance efficiency, compliance, and customer satisfaction. Here’s how Billberry POS supports various aspects of managing a food establishment:

Streamlining Business Registration and Compliance
~ Regulatory Compliance: Billberry POS assists in maintaining compliance with local health and safety regulations by providing features that monitor food safety practices and track necessary certifications.

Efficient Operations Management
~ Fast Billing: Enhance customer service with a user-friendly interface designed for quick transactions, reducing wait times during peak hours.

~ Inventory & Stock Management: Monitor stock levels in real-time, receive automated alerts for low inventory, and manage procurement efficiently to minimize waste and control costs.

~ Customized Orders: Easily accommodate special customer requests and dietary preferences, ensuring order accuracy and enhancing customer satisfaction.
BillBerry POS

Financial Oversight and Reporting
~ Analytical Insights: Access detailed reports on sales, expenses, and customer behavior to make informed business decisions and identify growth opportunities.
BillBerry POS

~ Expense Management: Track and categorize expenses to maintain financial health and prepare for tax obligations effectively.

Enhancing Customer Engagement
~ Loyalty & Rewards Programs: Implement customized loyalty programs to encourage repeat business and increase customer retention.

~ QR-Based Ordering: Offer contactless ordering options, allowing customers to place orders directly from their smartphones, enhancing convenience and safety.
BillBerry POS

Multi-Outlet and Franchise Management
~ Centralized Control: Manage multiple locations seamlessly with centralized monitoring, ensuring consistency across all outlets and simplifying operations.
BillBerry POS

~ Supply Chain Management: Optimize your supply chain with features that ensure timely deliveries and maintain optimal stock levels across all locations.

By integrating Billberry POS into your food business, you not only streamline daily operations but also ensure compliance with regulatory standards, enhance customer satisfaction, and position your business for sustainable growth.

BOOK A FREE DEMO WITH BILLBERRY!

FHRAI vs. Q-Commerce: The David vs. Goliath Battle for the Food Industry

The food delivery industry in India is undergoing a significant transformation, with quick commerce (Q-commerce) emerging as a dominant force. Initially, food aggregators like Zomato and Swiggy acted as mere intermediaries between restaurants and customers. However, in recent years, they have expanded beyond their original function, introducing private-label brands and offering grocery and ready-to-eat meals alongside restaurant listings.

This shift has triggered concerns among small and mid-sized restaurant owners, who now find themselves in direct competition with the very platforms they rely on to reach customers. Are independent restaurants fighting a losing battle against billion-dollar corporations?

How Q-Commerce is Changing the Game

What is Q-Commerce?

Q-commerce refers to super-fast deliveries (10-30 minutes) of food, groceries, and essentials. It has revolutionized convenience for consumers but raised serious challenges for restaurants.

Major Issues Faced by Restaurants

1. Food aggregators are no longer just listing restaurants, they are competing with them.
~ Platforms like Zomato and Swiggy now promote their own private-label brands, directly competing with restaurants.

2. Private-label brands get priority placement.
~ These platforms control visibility, ensuring their own brands appear at the top of search results, pushing independent restaurants down.

3. Commission rates keep rising, squeezing restaurant profits.
~ Aggregators charge commissions as high as 15% to 30% per order, making profitability a challenge.

4. The supermarket analogy: The marketplace is rigged.
~ Imagine a small shop competing with a supermarket, but in this case, the supermarket also owns the shopping mall where everyone buys from. The game is unfair from the start.

FHRAI Steps in to Level the Playing Field

The Federation of Hotel & Restaurant Associations of India (FHRAI) is fighting against the growing monopoly of food aggregators. They have approached the Ministry of Commerce with key demands:

✅ Transparency in ranking algorithms – Stop the unfair promotion of aggregator-owned brands.
✅ Stricter e-commerce regulations – Clearly define the role of aggregators so they don’t become competitors.
✅ Fair commission structures – Reduce excessive fees that make it hard for restaurants to sustain operations.
✅ No preferential treatment for aggregator-owned brands – Ensure all restaurants have equal opportunities.

What This Means for Restaurant Owners

If left unchecked, Q-commerce could drive small and mid-sized restaurants out of business. However, restaurant owners still have ways to fight back:

Strategies to Survive the Q-Commerce Takeover

✅ Diversify Sales Channels – Reduce reliance on aggregators by setting up direct ordering via websites, WhatsApp, and social media.
✅ Leverage Smart POS Systems – A Point-of-Sale (POS) system like Billberry helps track sales, manage customers, and streamline operations.
✅ Strengthen Customer Loyalty – Offer discounts for direct orders to retain customers.
✅ Partner with Local Delivery Services – Collaborate with local delivery partners instead of relying solely on food aggregators.

Who Will Win This Battle?

The fight between restaurant owners (David) and food aggregators (Goliath) is ongoing, and the outcome will shape the future of the food industry in India. With FHRAI pushing for stricter regulations, independent restaurant owners are hopeful that a level playing field can be established.

However, unless proper regulatory measures are introduced, Q-commerce giants could further monopolize the food industry, making it harder for independent businesses to survive.

~ What do you think? Should Q-commerce platforms be strictly regulated?

Visit www.billberrypos.com to learn how a smart POS Software. can help restaurants stay competitive in the evolving food industry. Book a Free Demo, to learn more about Restaurant POS Software.

Source: Economic Times – FHRAI vs. Q-Commerce

Top 10 Fastest Growing QSR Chains in India 2025: Smart POS for Faster Expansion

Ravi, a young entrepreneur from Pune, had always dreamed of running a successful food business. Inspired by the rise of Quick Service Restaurants (QSRs) across India, he wanted to invest in a franchise that promised rapid growth and high returns. However, during his research, he noticed something interesting, the fastest-growing QSRs weren’t just about great food; they were powered by technology.

From bustling city streets to small-town food courts, Smart POS (Point-of-Sale) systems were revolutionizing the industry. These digital solutions weren’t just replacing traditional cash registers; they were speeding up operations, managing inventory in real-time, reducing billing errors, and improving customer experiences. It was no longer just about serving food, it was about serving it faster, smarter, and better.

As Ravi dived deeper, he uncovered a trend that the most successful QSR chains in India were leveraging Smart POS systems to scale rapidly. They weren’t just growing; they were setting new industry benchmarks.

Here’s a look at 10 of the fastest growing QSR chains in India that are riding the wave of technology-driven expansion.

1. Burger Singh: Indian Flavors with Technological Flair

Established in 2014, Burger Singh has rapidly expanded to over 175 outlets across 75 cities in India, along with international presence in the UK. The brand’s unique fusion of Indian spices with Western-style burgers has resonated with consumers, particularly in Tier 2 and Tier 3 cities. To manage its extensive operations efficiently, Burger Singh employs advanced POS systems that facilitate seamless order processing, inventory management, and data analytics. These systems enable real-time tracking of sales and stock levels, allowing for swift decision-making and reduced operational costs. The brand’s efficient operations and low-cost setup model make it an attractive franchise opportunity.

2. Wow! Momo: Innovating Traditional Delicacies

Founded in 2008, Wow! Momo has grown to over 650 outlets across 40 cities in India. The brand’s inventive approach to traditional momos, coupled with a multi-brand strategy that includes Wow! China and Wow! Chicken, has diversified its offerings. To support its rapid expansion and diverse menu, Wow! Momo utilizes integrated POS solutions that manage orders from multiple brands within a single system. This integration ensures efficient kitchen operations, accurate order fulfillment, and enhanced customer satisfaction. The company’s revenue from operations surged 87.7% to ₹413 crore in FY23, highlighting its strong growth trajectory.

3. Chai Point: Modernizing India’s Tea Culture

Since its inception in 2010, Chai Point has established approximately 200 outlets, primarily in urban centers. Capitalizing on India’s deep-rooted tea culture, Chai Point offers premium, freshly brewed chai and snacks. The brand’s innovative use of IoT-enabled dispensers and cloud-based POS systems allows for precise monitoring of sales, inventory, and customer preferences. This technological integration ensures consistent quality and quick service, catering to the fast-paced lifestyle of urban consumers. Chai Point maintained its trajectory with scale surpassing ₹200 crore in FY23, reinforcing its position in the competitive QSR market.

4. Biryani By Kilo: Tradition Meets Technology

Established in 2015, Biryani By Kilo operates over 150 outlets in India, specializing in freshly cooked biryani prepared in individual clay pots. To maintain the authenticity and quality of its offerings, the brand employs smart POS systems that integrate order processing with kitchen operations. These systems enable real-time tracking of cooking times and delivery logistics, ensuring that customers receive hot and fresh meals. The brand’s focus on authenticity and quality has contributed to its strong market presence and profitability.

5. Chai Sutta Bar: Blending Tradition with Modernity

Founded in 2016, Chai Sutta Bar has rapidly expanded to over 250 outlets across India and internationally. The brand offers a unique twist on traditional tea cafes, serving high-quality, affordable chai in clay cups (suttas), creating a nostalgic yet modern experience. To manage its widespread operations, Chai Sutta Bar utilizes smart POS systems that streamline transactions, monitor sales trends, and manage inventory efficiently. This technological integration supports the brand’s rapid expansion and ensures consistent service quality. The brand’s widespread appeal, combined with high footfall and strong social media presence, ensures solid returns for franchisees.

6. Ajay’s Cafe: Affordable Delights with Efficient Operations

Ajay’s Cafe is one of the fastest growing QSR chains in India, serving burgers, cold coffees, and other delectable snacks at over 178 outlets across 44 cities. The brand offers robust support to its franchisees, from site selection assistance to a comprehensive startup kit. To streamline operations, Ajay’s Cafe provides a robust POS system that allows franchisees to order raw materials online, ranging from buns, patties, ketchup, cold coffee ingredients, and other condiments manufactured at the brand’s own manufacturing plant. This integration ensures operational efficiency and consistency across all outlets.

7. KFC India: Global Brand with Local Adaptation

Devyani International, the operator of KFC and Pizza Hut in India, has reported significant growth due to the addition of hundreds of new stores. Despite a general consumption slowdown, Devyani’s revenue rose by 49% to ₹12.22 billion, slightly exceeding expectations. The company expanded its portfolio by signing franchising deals with Tealive, New York Fries, and Sanook Kitchen. To manage its extensive operations, Devyani International utilizes advanced POS systems that integrate various aspects of the business, from order processing to inventory management, ensuring efficient operations and consistent customer experiences.

8. Domino’s India: Delivering Excellence through Technology

Jubilant FoodWorks, the operator of Domino’s Pizza in India, has been focusing on expanding its store count and introducing more affordable menu items to cater to budget-conscious consumers. The company’s net profit dropped to ₹640.5 million for the quarter ending September 30, down from ₹972 million the previous year, yet still above analyst estimates. With inflation prompting budget-conscious spending, Domino’s introduced cheaper options like a four-course meal for ₹99 and expanded its store count, leading to a nearly 43% increase in revenue from operations to ₹19.55 billion.

9. One Bite: Customizable Fast Food Experience

One Bite is a rapidly expanding fast-food franchise in India, renowned for its diverse and customizable menu offerings, including pizzas, burgers, pastas, wraps, and beverages. With over 300 franchise outlets, One Bite’s efficient franchise model is supported by low investment costs and high brand recognition. The integration of smart POS systems enables seamless order customization, efficient inventory management, and real-time sales tracking, contributing to operational efficiency and customer satisfaction.

10. Kouzina: Revolutionizing Vegetarian Fast Food

Kouzina is making significant strides in India’s fastest growing QSR chains sector with its unique vegetarian menu. Focusing on healthy, quick, and affordable options, Kouzina offers an innovative approach to fast food, appealing to health-conscious consumers. The franchise’s cloud kitchen model, supported by smart POS systems, allows for efficient order processing, inventory management, and data analytics, facilitating scalability and consistent service quality. With a low investment requirement and a no-royalty fee model, Kouzina presents an attractive opportunity for aspiring entrepreneurs.

Tips for QSR Owners

If you’re like Ravi and want to build a scalable, successful QSR business, here are some key tips to make the most of Smart POS technology:

🔹 Choose a Cloud-Based POS – A cloud system ensures you can manage orders, track sales, and monitor inventory anytime, anywhere without being tied to a physical location.

🔹 Integrate with Online Ordering & Delivery Apps – Ensure your POS system syncs with Swiggy, Zomato, and other food aggregators to streamline online orders without manual effort.

🔹 Automate Inventory Management – Smart POS tracks stock levels in real-time, alerts you before ingredients run out, and prevents overstocking or wastage.

🔹 Optimize Your Menu with Sales Data – Use POS analytics to see which items are selling best and adjust pricing, combos, or promotions to maximize revenue.

🔹 Speed Up Service with Digital Payments – Accepting UPI, mobile wallets, and contactless payments reduces wait times and improves customer experience.

🔹 Implement Customer Loyalty Programs – A smart POS can track repeat customers and offer personalized discounts or rewards to increase retention.

🔹 Train Your Staff on POS Usage – A high-tech system is only useful if your team knows how to use it efficiently. Conduct regular training to ensure smooth operations.

By following these tech-driven strategies, you’re not just running a QSR, you’re building a brand that’s ready to scale, expand, and dominate the market.

Investing into the right Franchise Management Solution like BillBerry POS is equally important.

Embracing Technology: Ravi’s Key to Success

As Ravi continued his research, he realized that great food alone wasn’t enough to build a thriving QSR business. The secret ingredient behind the success of India’s fastest growing QSR chains wasn’t just their menu, it was their ability to operate smarter, faster, and more efficiently.

He imagined the challenges of running a busy outlet: long queues, delayed orders, inventory mismanagement, payment errors. But the franchises that were scaling rapidly had one thing in common, they had eliminated these problems with Smart POS technology.

This was Ravi’s turning point. If he wanted to compete with the big players and scale quickly, he needed a technology-first approach. A robust POS system wouldn’t just speed up billing, it would track sales, prevent stock shortages, optimize pricing, and even offer customer insights to personalize promotions.

With newfound clarity, Ravi made his decision. He would choose a QSR franchise that leveraged Smart POS technology, ensuring he wasn’t just opening a food outlet, he was building a future-ready, scalable business.

And just like that, his entrepreneurial journey was no longer just a dream. It was a well-planned roadmap to success, powered by technology and innovation.

Looking for a budget-friendly POS system for your bakery? Try Billberry POS – a cost-effective bakery management solution with all the essential features you need.

Schedule a DEMO with BillBerry!

Top-Selling Bakery Items on Swiggy & Zomato

With food delivery platforms like Swiggy and Zomato revolutionizing the culinary landscape, understanding customer preferences is crucial for bakery owners aiming to optimize their offerings. This article delves into the most ordered bakery items on Swiggy and Zomato, providing actionable insights backed by data.

1. Cakes – The Evergreen Delight

Cakes consistently top the list of bakery items ordered online, catering to celebrations and personal indulgences alike.

Cakes remain a cornerstone of celebratory occasions in India. On New Year’s Eve 2025, Swiggy delivered an impressive 296,711 cake orders, underscoring their popularity during festive times (Source: The New Indian Express). Notably, specific varieties like choco lava cake and chocolate truffle cake have seen substantial orders, with 3.6 million and 2.27 million orders respectively in recent years (Source: NDTV Profit).

Most Popular Cakes:

~ Chocolate Truffle Cake: A rich, decadent favorite among dessert enthusiasts.

~ Choco Lava Cake: In 2024, this molten delight was ordered approximately 3.6 million times on Swiggy.

~ Red Velvet Cake: Known for its vibrant hue and unique flavor profile.

~ Black Forest Cake: A classic choice, blending chocolate with cherries and cream.

~ Fruit Cake: Gaining popularity due to a growing preference for fruit-based desserts.

Strategies to Enhance Cake Sales:

1. Prompt Delivery Services: Offering same-day and midnight delivery can cater to spontaneous celebrations.

2. Customization Options: Personalized cakes for events can attract a broader clientele.

3. Collaborative Promotions: Partner with Swiggy and Zomato to provide exclusive discounts for bulk orders.

2. Pastries – Single-Serve Pleasures

Pastries offer a convenient and affordable indulgence, making them a popular choice for individual servings.

Top Pastry Choices:

~ Chocolate Pastry: A miniature version of the beloved chocolate cake.

~ Butterscotch Pastry: Praised for its creamy texture and caramelized flavor.

~ Red Velvet Pastry: Aesthetic appeal combined with a distinct taste.

~ Pineapple Pastry: A tropical twist that’s both light and refreshing.

~ Tiramisu: An Italian classic that’s seeing increased orders.

Boosting Pastry Sales:

1. Assorted Packs: Offer variety boxes to encourage sampling.

2. Diet-Friendly Options: Introduce vegan and eggless variants to cater to diverse dietary preferences.

3. Attractive Packaging: Enhance presentation to make pastries suitable for gifting.

3. Donuts – The Trendy Treat

Donuts have seen a surge in popularity, appealing to both traditional tastes and adventurous palates.

Best-Selling Donuts:

~ Chocolate Glazed Donut: A timeless choice for chocolate lovers.

~ Classic Sugar Donut: Simplicity that never goes out of style.

~ Boston Cream Donut: Filled with custard and topped with chocolate, it’s a rich delight.

~ Strawberry Frosted Donut: A fruity option that’s both colorful and flavorful.

~ Assorted Donut Boxes: Perfect for group settings or indecisive customers.

Enhancing Donut Appeal:

1. Value Packs: Offer donuts in bundles (e.g., packs of 6 or 12) with competitive pricing.

2. Innovative Flavors: Experiment with trending ingredients like matcha or caramel.

3. Promotional Deals: Implement “Buy One Get One” offers during off-peak hours to boost sales.

4. Brownies – The Fudgy Favorite

Brownies are cherished for their rich texture and versatility, making them a staple dessert choice.

Popular Brownie Variants:

~ Classic Chocolate Brownie: Dense, moist, and irresistibly chocolaty.

~ Walnut Brownie: Adds a crunchy dimension to the traditional brownie.

~ Oreo Brownie: A fusion dessert combining two favorites.

~ Red Velvet Brownie: A colorful twist that’s gaining traction.

~ Brownie with Ice Cream: A popular combo that elevates the dessert experience.

Strategies for Brownie Sales:

1. Family-Sized Portions: Offer larger packs for gatherings.

2. Health-Conscious Options: Introduce sugar-free or gluten-free brownies.

3. Collaborative Combos: Partner with beverage brands to create dessert and drink bundles.

5. Savory Bakes – Quick and Satisfying

Savory items cater to those seeking a quick, hearty snack, especially during breakfast or tea times.

In-Demand Savory Items:

~ Butter Croissant: Flaky and buttery, perfect for mornings.

~ Veg Puffs: A spiced vegetable filling encased in puff pastry, popular across regions.

~ Paneer Puffs: A vegetarian delight with a rich paneer filling.

~ Cheese Straws: Crispy and cheesy, ideal for light snacking.

Boosting Savory Sales:

1. Meal Combos: Pair savory items with beverages at a discounted rate.

2. Healthier Alternatives: Offer whole-grain or baked versions for the health-conscious.

3. Corporate Tie-Ins: Provide bulk order deals for office meetings and events.

Also Read: Affordable POS Softwares for Small Bakeries in India

Bakery Shop Bill Format

How to Choose the Perfect Location for Your Bakery

Additional Insights for Bakery Owners

Trending Bakery Beverages on Swiggy & Zomato

~ Cold Coffee & Mocha – A top choice for dessert lovers.

~ Hot Chocolate – A winter favorite that pairs well with brownies.

~ Bubble Tea – Trending among Gen Z and millennials.

~ Milkshakes – Chocolate, Oreo, and KitKat shakes are highly ordered.

~ Fresh Juices & Smoothies – Health-conscious customers are driving demand.

💡 Tip: Bundle beverages with best-selling baked goods for higher sales.

How Discounts & Offers Influence Bakery Sales

~ BOGO (Buy One, Get One Free) – Great for donuts, pastries, and brownies.

~ Festival Discounts – High demand during Diwali, Christmas, and Valentine’s Day.

~ Bulk Order Deals – Group discounts for party orders.

~ Free Delivery Above ₹299 – Encourages higher order values.

How Billberry POS Helps Bakery Owners Thrive

Managing online orders efficiently is crucial for bakery businesses. Billberry POS simplifies operations by:

1. Centralizing Orders: Sync Swiggy, Zomato, and in-store orders in one dashboard.

2. Real-Time Inventory Management: Avoid stock-outs by tracking ingredients live.

3. Automated Promotions: Set up discounts and offers directly from the POS system.

4. Quick Billing & Reports: Analyze daily sales and best-selling products effortlessly.

Contact BillBerry POS Today for more information.

Final Thoughts: Leveraging Online Trends for Bakery Success

~ Experiment with trending bakery items to stay relevant.

~ Analyze sales data from Swiggy/Zomato to identify top-selling products.

~ Offer personalized and festive-themed bakery items.

~ Optimize delivery speed and packaging to enhance customer experience

💡 Want to streamline your bakery business? Get a free Billberry POS demo!

Experience the Grandeur of Khadhya Khurak 2024

Are you ready to explore the future of the food industry? Khadhya Khurak 2024 is here to bring together innovators, entrepreneurs, and enthusiasts from the food and beverage sector. Mark your calendars and prepare to witness one of the most prestigious exhibitions in India, where tradition meets innovation.

What is Khadhya Khurak?

Khadhya Khurak is an iconic platform that has been a cornerstone of the food and beverage industry since its inception in 2000. What started as a magazine aimed at educating and connecting food industry stakeholders has evolved into one of Asia’s largest food exhibitions. Over the years, Khadhya Khurak has played a pivotal role in showcasing advancements in food technology, packaging, and processing while bridging the gap between manufacturers, distributors, and consumers.

The event attracts participants from various sectors, including bakery, dairy, snacks, beverages, machinery, hospitality, and retail. It is not just an exhibition but a movement to uplift the standards of the food industry, promoting innovation and collaboration on a global scale.

Event Overview:

Event Name: Khadhya Khurak 2024

Date: December 19th to December 22nd, 2024

Venue: Helipad Ground, GH4, Gandhinagar, Gujarat

This exhibition serves as the perfect platform for businesses to showcase their products, build connections, and stay ahead in the ever-evolving food industry.

What to Expect at Khadhya Khurak Exhibition 2024:

Networking Opportunities: Meet key players, industry leaders, and innovators.

Latest Trends and Innovations: Get insights into cutting-edge technology and advancements in food production and processing.

Diverse Exhibitors: Discover a wide range of products, including food, beverages, machinery, packaging solutions, and more.

Knowledge Sharing: Attend seminars and workshops conducted by experts to gain valuable knowledge about the industry’s future.

Billberry POS at Khadhya Khurak 2024

We are thrilled to announce that Billberry POS, your trusted partner in food business management, will also be part of this grand event! Visit us in Hall No. 09, Stall No. 134 & 135 to explore how our innovative POS solutions can streamline your food business operations.

Billberry POS is designed to cater to the unique needs of food and beverage businesses, from single outlets to franchises. Learn more about us at www.billberrypos.com.

How to Register for Free Entry

Entry to the Khadhya Khurak Exhibition 2024 Registration is free! Follow these steps to secure your spot:

Visit the official registration page.

Fill out the registration form with accurate details.

After submitting, check your email for a confirmation message.

Bring a soft or hard copy of the confirmation email and valid identity proof to the venue.

Present the form at the registration counter to gain entry.

Important Note:Each form is valid for one person only. Children under 14 years are not allowed, and entry is subject to the organizers’ terms and conditions.

Terms and Conditions:

Ensure to carry your confirmation email and identity proof.

Rights of admission are reserved by the organizers.

The event is subject to force majeure conditions.

Organizers may alter the terms and conditions without prior notice.

Why You Should Attend Khadhya Khurak 2024:

Since its inception, Khadhya Khurak has been a beacon for the food and beverage industry, offering unparalleled opportunities for growth and learning. Whether you’re an established business owner or a budding entrepreneur, this exhibition provides the tools and connections you need to succeed.

Final Thoughts:

Don’t miss the chance to be part of this grand event that promises to redefine the food and beverage landscape. Join thousands of attendees at the Khadhya Khurak Exhibition 2024, network with industry stalwarts, and explore the future of food innovation.

Visit Billberry POS at Hall No. 09, Stall No. 134 & 135, and Register Today!

How to Calculate Your Restaurant Profit Margin Like a Pro!

Your restaurant is buzzing with activity, tables filling up, and happy customers enjoying your carefully crafted dishes. But behind the scenes, you’re not entirely sure how much money you’re making. Knowing exactly how your business performs financially is essential for growth and sustainability.

Let’s dive into calculating and boosting your restaurant profit margin like a pro—because it’s not just about great food, it’s about turning your culinary dreams into lasting success.

The Mystery of Profit Margins—Cracked!

Running a restaurant is like orchestrating a symphony. Each cost—food, labor, utilities, rent—plays a role. But when everything aligns, your restaurant doesn’t just survive, it thrives. Profit margin is the magic number that tells you how much revenue stays in your pocket after expenses.

Here’s the formula:

Profit Margin = (Total Revenue – Total Expenses) / Total Revenue × 100

It’s simple, but it reveals whether you’re making or losing money. For example, if your revenue is ₹5,00,000 and expenses are ₹4,20,000, your profit margin is 16%. That means ₹16 of every ₹100 you earn is profit—a crucial number to know!

Why Knowing Your Profit Margin is Your Superpower

Profit margin is your business compass. It tells you if you’re on track or need to adjust. With a clear understanding of this number, you can make smart moves like adjusting pricing or switching suppliers, so you stay profitable without cutting quality.

For instance, if you’re spending too much on labor or premium ingredients, those costs can nibble away at profits—even if your restaurant is packed. Understanding your margins helps you tweak what’s necessary to keep your business financially healthy.

Common Culprits: What Impacts Your Profit Margin?

Several sneaky factors can eat into profits:

Food Costs: High ingredient prices or waste can drain profits quickly.

Labor Costs: Overstaffing, understaffing, or inconsistent scheduling can mess with costs.

Operational Inefficiencies: From spoilage to workflow hiccups, these hidden costs add up fast.

Take an example: if your chef introduces a beautiful, but costly dish, it could affect your bottom line if not priced correctly. Keeping costs in check and being strategic with pricing can ensure your profits don’t go down the drain.

Boosting Your Restaurant Profit Margin

Menu Magic

The first place to look is your menu. Highlight high-margin items that are popular, and trim those that aren’t worth the expense. For instance, maybe your truffle pasta isn’t selling as much as your tandoori chicken. Focus on what’s profitable and beloved by customers.

You might also try adjusting prices. A small price increase on bestsellers can have a big impact on profits without discouraging customers.

Smart Cost Control

Reducing expenses doesn’t mean skimping on quality. Think about using seasonal, local ingredients to cut costs while appealing to customers. Track inventory to avoid over-ordering, and consider streamlining labor hours to ensure staff efficiency.

Lean on Technology

Using a reliable POS system (like Billberry!) can provide valuable insights into sales, trends, and even peak hours, helping you manage labor and menu decisions. Think of it as having a smart assistant to guide your daily operations.

Create a Memorable Customer Experience

Happy customers mean return business. Going the extra mile, whether by providing exceptional service, a special dessert recommendation, or a personalized experience, creates loyal patrons who love to spread the word about your restaurant.

Wrapping Up: Your Path to Profit

Running a profitable restaurant is a balance of understanding numbers, optimizing costs, and delivering value to customers. Your profit margin isn’t just a figure—it’s the pulse of your business. By keeping it healthy, you’re building a sustainable venture that can thrive for years to come.

Ready to turn your restaurant into a success story? Let’s get cooking!

Need Best POS System for your Restaurant? Book Free Demo with BillberryPOS today!

Zomato’s Bold Move to Keep It Real: The Ban on AI-Generated Food Images

You’re scrolling through your favorite food app, eyeing a perfectly crispy pizza, oozing cheese, with steam rising like it was just pulled from the oven. You’re ready to order, but when it arrives—something’s off. It’s not as mouthwatering as that picture. Well, guess what? It might’ve been a bit too perfect because that were AI-generated food images.

Zomato, one of India’s most popular food delivery platforms, is stepping in to make sure what you see is what you actually get. They’ve just announced a bold ban on AI-generated food images in menus, the first of its kind in the industry. Why? They want to preserve the authenticity of the dining experience.

What’s Happening?

As of September 16th, Zomato’s new rule kicked in, meaning any restaurant still using AI-generated food images could be removed from the platform. It’s not that widespread yet—only about 10% of Zomato’s 276,000 restaurant partners use AI in some way, and just 2% rely on it for their entire menu. But Zomato saw where things were headed and decided to act fast.

“We’re nipping the problem in the bud!”

says Rakesh Ranjan, CEO of Zomato’s food ordering and delivery division.

Even though the issue isn’t massive yet, they’re taking no chances. They’ve even developed AI tools that can detect AI-generated food images with 90% accuracy. Pretty slick, right?

Help for Restaurants

Now, you might be wondering—how are restaurants taking this? Well, Zomato isn’t just slamming the brakes and walking away. They’re offering discounted photoshoots through their partners, making it easier for restaurants to get those mouthwatering, authentic food photos. For just Rs 4,000 to Rs 5,000, restaurants can get professional shots done for part of their menu. And considering some smaller eateries usually shell out Rs 7,000 to Rs 15,000 for similar services, that’s a pretty sweet deal.

The Bigger Picture

But here’s the twist: Zomato’s biggest competitor, Swiggy, is playing a whole different game. They’re not banning AI images; instead, they’re embracing the tech and even offering AI-powered photoshoots with Spyne.ai. On top of that, Swiggy has an accelerator program that rewards restaurants for hitting image quality goals.

So, while Zomato is all about keeping things real, Swiggy is leaning into AI’s potential. It’s a classic case of two giants taking opposite paths, but both trying to make the dining experience better in their own way.

What This Means for Your Business

If you’re a restaurant or food business owner, this is something worth thinking about. Whether it’s Swiggy’s AI assistance or Zomato’s authentic photo push, both trends signal one thing: visuals are key in the online food world. The food might be delicious, but the photo is what gets the customer to click “Order Now.”

With platforms like Billberry POS by your side, managing your restaurant’s operations becomes a breeze, but keeping up with industry trends like this will help you stand out in an ever-evolving market. Plus, when you’re juggling the back-end with a solid POS, you have more time to focus on making sure those food photos match the deliciousness that’s served.

Information taken from Business Standard.
Read more useful blogs with BillberryPOS!

Know about The Journey Of Swiggy and Zomato Logo

6 Tips To Grow Restaurant Online Food Delivery Sales

How to Register Your Restaurant on Swiggy?

Also, You finding the best POS system for your food business? Contact BillberryPOS today—- BOOK YOUR FREE DEMO!

Top 20 Online Platforms Every New Indian F&B Business Needs

Your new Indian f&b business is a hidden gem, waiting to be discovered by hungry diners scrolling through their favorite apps. With these 20 essential online profiles, you’ll get noticed and create a buzz that keeps patrons coming back for more. To truly shine and attract a loyal following, you need to be where your customers are—online. In a landscape where foodies turn to their screens for recommendations, reviews, and mouthwatering visuals, having a powerful digital presence is your secret ingredient to success.

Creating a warm and inviting space is essential for every café! Here’s to the baristas who bring joy to our daily coffee rituals.❤️

1. Google My Business

Your f&b business’ first impression starts here.

Pin your location, hours, and contact info on Google Search and Maps. Plus, gather reviews and show up in “near me” searches when customers are hungry!

2. Instagram

If your food looks good, show it off.

Instagram is where your beautifully plated meals and cozy café & restaurant interiors come to life. Share Stories, posts, and Reels to keep customers engaged and hungry for more.

3. Facebook

The social media giant you can’t ignore.

From event promotions to customer reviews and real-time updates, Facebook is where your restaurant’s/cafe’s voice can be heard loud and clear. It’s also great for running ads!

4. TripAdvisor

Reach the travelers who are always on the hunt for good eats.

Whether your new f&b business caters to locals or tourists, a strong presence on TripAdvisor with positive reviews will attract foot traffic from people visiting your area.

5. Zomato

A must-have for India’s foodies.

Zomato’s millions of users rely on it for restaurant & cafe recommendations, menu details, and reviews. A listing here ensures your café doesn’t go unnoticed.

6. Swiggy

When customers want to eat at home.

Partner with Swiggy to deliver your signature dishes right to your customers’ doorsteps. It’s essential for reaching the ever-growing delivery market.

Curious about the story behind the Zomato and Swiggy logos? Check out our blog here!

7. Dineout

Your table awaits!

By listing your café on Dineout, you not only streamline the reservation process but also attract food lovers looking for the perfect spot to enjoy a meal with friends and family.

8. UberEats

Delicious food, delivered fast.

Like Swiggy, UberEats connects your kitchen to hungry customers who prefer delivery. Being on both platforms boosts your visibility and sales.

9. Clicktable

Revolutionize your restaurant management.

Clicktable is a cloud-based restaurant management suite designed to streamline operations from reservations to billing. With its user-friendly interface, you can manage tables, track orders, and analyze sales data all in one place.

10. JustDial

For the local search heroes.

Especially popular in India, JustDial helps potential customers easily find your restaurant’s or cafe’s phone number, address, and reviews.

11. LinkedIn Business Page

It’s not just for job seekers.

A LinkedIn business page can help your restaurant connect with suppliers, potential employees, and even business partnerships. It also shows that your café/restaurant is serious about its brand.

12. YouTube

Where storytelling and food meet.

Create short videos showcasing how you make your dishes, behind-the-scenes looks, or chef interviews. YouTube is the perfect platform for bringing your café’s personality to life.

13. Pinterest

The visual inspiration board for food lovers.

Post images of your dishes, recipes, or décor ideas to inspire potential customers. Pinterest users love to pin food ideas, and your café can be part of their next meal inspiration.

14. Twitter

Keep it short and sweet, just like a good espresso.

Use Twitter for quick updates, promotions, and fun interactions with your customers. It’s perfect for sharing daily specials or engaging with a foodie community in real-time.

15. SurveySparrow Inc.

When reputation matters.

Make table bookings a breeze for your customers by getting listed on OpenTable. It’s perfect for managing reservations and ensuring a smooth dining experience.

16. Zagat

When reputation matters.

Zagat’s renowned ratings can give your café/resaurant credibility, especially among food critics and serious diners. A good review here can put you on the culinary map.

17. GrubHub

Tap into the delivery boom.

Popular in the U.S., GrubHub is a massive platform for food delivery. If your f&b business serves an international audience or is in a tourist-heavy area, don’t miss out.

18. MenuPages

Hungry customers need to see your menu.

Your menu is your café’s hero. By uploading it to MenuPages, you’re making it easy for people to browse your offerings and decide what they’ll order before stepping in.

19. Snapchat

For the cool, young crowd.

Snapchat is a fun way to engage with younger customers. Use it for quick behind-the-scenes peeks or offer time-limited deals for followers who love discovering new spots.

20. Food Blogger Platforms (e.g., EazyDiner)

Let the influencers do the talking.

Get your café noticed by local food bloggers and reviewers. Platforms like EazyDiner are great for securing reviews and recommendations, boosting your visibility among foodies.

Final Fry: Why These Profiles Matter

By having a presence on these 20 platforms, you’re opening the door to new customers, growing your digital footprint, and staying ahead in the competitive F&B business. It’s all about making it easier for people to find you, love your food, and come back for more.

Ready to put your new F&B business on the map? Let’s cook some digital success!

Curious to see how Billberry can work for you? Get a free demo today and discover how our POS system can transform your business from day one. Click here to schedule your demo and start simplifying your success! And never miss reading with all Billberry blogs for the latest F&B insights and tips.

India’s Food Service Market to Outgrow Japan by 2028!

“Imagine walking into your favorite café or ordering from a cloud kitchen, knowing that you’re part of a massive transformation in India’s food service industry. What seems like a simple act of grabbing a bite is actually fueling one of the fastest-growing markets in the world! By 2028, India’s food service market is expected to surpass Japan, trailing only behind the US and China.”

India’s f&b market is set to outgrow Japan in terms of market size by 2028.
Specifically, India’s food service industry will surpass Japan to become the third-largest food service market globally, behind only the US and China. This growth is measured by the overall market value, which is projected to reach ₹7.76 trillion by 2028.

In contrast, Japan’s food service industry will be smaller than India’s in terms of revenue, despite Japan being a more developed market. Additionally, India is expected to be the second-fastest growing food service market globally, trailing only Brazil, further emphasizing its rapid expansion compared to Japan.

But how did we get here, and what does this explosive growth mean for the future?

The Beginning of a Culinary Boom

It wasn’t too long ago that eating out was an occasional treat for most Indians. But fast forward to today, and the landscape has changed dramatically. According to a report by the National Restaurant Association of India (NRAI), the food services market, currently valued at ₹5.7 trillion, is projected to skyrocket to ₹7.76 trillion by 2028. This represents a compounded annual growth rate (CAGR) of 8.1%, with the organized sector growing even faster at a CAGR of 13.2%.

What’s driving this growth?

The answer lies in the habits of the modern Indian consumer. Whether it’s the joy of dining out with friends, the convenience of ordering in, or the trend of trying new cuisines, Indians are eating out more frequently than ever before. Today, the average Indian dines out or orders in 7.9 times per month, compared to 6.6 times in 2019. And this number is only set to grow.

A Market Set to Surpass Giants

By 2028, India’s f&b market will surpass Japan, becoming the third-largest in the world, right behind the US and China. Even more impressively, it’s predicted to be the second-fastest-growing market globally, trailing only Brazil.

What’s fueling this boom?

It’s not just the increase in dining frequency but a broader shift in urban lifestyles. Rising incomes, urbanization, and changing eating habits are creating a perfect storm for growth. Whether it’s the busy professional grabbing a quick meal between meetings or families bonding over weekend dinners, India’s love for food is now driving the economy in unexpected ways.

But it’s not just the volume of meals being served; it’s the transformation within the market itself. The organized food service sector—which includes chain restaurants, cafes, and cloud kitchens—is expected to grow to 52.8% of the total market by 2028. This marks a sharp rise from the current 43.8%, while the unorganized segment, dominated by small, independent outlets, will shrink to 47.2% from 56.2%.

Cafes, Cloud Kitchens, and a New Era of Dining

One of the most exciting aspects of this growth is the rise of niche food segments. The NRAI report highlights that cafes, quick-service restaurants (QSRs), dessert parlors, and ice cream shops will be among the fastest-growing sectors. Cafes are expected to grow at an 18.6% CAGR, QSRs at 17.5%, and dessert/ice cream shops at 15%. These spaces are becoming more than just places to eat—they’re community hubs where people meet, work, and socialize.

And then there’s the rise of cloud kitchens. With more people ordering in than ever, these delivery-only operations are taking the food industry by storm, projected to grow at an astonishing CAGR of 35.2% by 2028. Cloud kitchens are revolutionizing the way we think about food service, providing a low-overhead, high-efficiency model that meets the needs of today’s fast-paced world.

Challenges on the Horizon

Of course, no growth comes without its challenges. Rising input costs, regulatory hurdles, and limited hours of operation have food service operators on their toes. Delivery dynamics, in particular, present a complex problem. As online ordering grows, restaurants and cloud kitchens alike are grappling with how to balance food quality with delivery logistics.

Industry leaders have started pushing for solutions to ease these challenges. They are calling for industry status to be granted to the food services sector, the creation of a separate food services ministry, the implementation of “One Nation, One Norm” regulations, and the allowance for longer operating hours to meet the increasing demand.

The Road Ahead: Bigger, Better, and More Delicious

As India’s food service market continues its incredible growth, the journey ahead looks bigger, better, and more delicious than ever. This boom isn’t just a matter of statistics; it represents a cultural shift in how we eat, work, and connect with others. Whether you’re a consumer enjoying more dining options or an entrepreneur looking for opportunities in this thriving industry, the road ahead holds immense potential.

Beyond the Numbers, the impact is deeply personal. This market surge means more choices, better quality, and greater convenience for every Indian consumer. And it’s not just about business growth—it’s about creating a dining experience that’s as accessible in a small town as it is in a big city. The millions of jobs created will shape lives and contribute to the economy in profound ways, affecting how we live, work, and interact with food every day.

A Taste of Tomorrow

In a world where dining habits are rapidly evolving, India’s food service market is set to lead the way. With growth rates outpacing many of the world’s largest economies, this is more than just a business story—it’s a cultural revolution.

So the next time you sit down to order from your favorite cloud kitchen or visit your local café, know that you’re part of a much bigger story. The future of India’s food service industry is being written one meal at a time—and it’s a story that’s only going to get more delicious.

Data Source: National Restaurant Association of India (NRAI) Report
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