A point of sale system (POS) is not just some high tech cash register. It is a lot more than just a gadget that takes credit cards and records sales data. It can also gather data on inventory management, sales, customers, employees, and a lot more.
Every new generation of POS comes with new and improved features that make it the central hub of any retail business. Here we will elaborate on how to choose the best possible POS system for your business. That way, you can manage your business more efficiently.
Make your business needs a priority
A POS system may be perfect for a small store, but won’t necessarily be an excellent fit for a studio of a dozen of hairdressers. A growing business or a startup might want to choose a system that can scale along with their growth. That way, they won’t need to change their transaction process when they hit high numbers.
In most cases, small businesses can rely on tablet or iPad based POS systems. This type of system is easy to use and portable. Also, it offers a ton of security features and operates in the cloud.
On the other hand, mid to large-sized businesses can’t rely much on this type of system and will have a difficult time managing their transactions.
That is why it is super-important to research the POS systems. Make sure that you base your research on what’s used in your industry, by companies of your size. Talk to other business owners, read reviews, get quotes, and so on.
Integration with other systems
The perfect POS should be able to connect with your other business systems, like email marketing and accounting software. The top benefit of this is that you get a lot of customer data without manually downloading it from one program and then uploading it to another.
That is why integration is something that should be on the top of your list when searching for the best possible POS system for your business.
Don’t ignore scalability
You might be running a small retail business, and you got just one store. But you might plan to expand soon.
The thing is that specific POS systems limit the number of outlets that can be managed using them. That is why you need to make sure that you choose one that is scalable and won’t limit your business once you start growing.
As a result, many business owners choose scalable cloud-based POS systems that support multiple registers and stores. Once you connect all retail stores, you will have a single dashboard from where you can monitor all of them and run your business efficiently.
User simplicity is essential
A POS system may have an incredible set of various features. But that won’t do you much good if they are part of a program that is difficult to understand and use. You don’t want to list the user manual for every little thing. Plus, even if you learn it through and through, you need to make sure all of your employees know how to use it as well.
That is why you need to have a crack at it before you make your final decision. The unwritten rule is the simpler the UI, the better. That way, every user can easily learn to use the POS system, and you won’t need to spend time teaching others or listing the manual every time you are stuck with some features.
Look for POS systems with specific features
Every business has its own specific needs and requirements. Nowadays, POS systems have features designed to fit individual businesses and industries. It’s one thing to buy a POS for a hotel, another for a restaurant, and a way different one for a mechanic shop. Each one of them has unique requirements and needs. There isn’t one POSto fit them all. Plus, the size of the business plays an immense role. The type of POS that serves perfectly a small shoe store may not be fit for a massive one. That’s why you need to consider both the specific needs of your business and the size of it.
For example, a typical restaurant will require a POS system that allows splitting the check, make table reservations, track product status, accept online orders, add tips, and so on. You won’t need most of those features if you run a small coffee shop or a cleaning service.
Choosing a POS system is no rocket science, nor should it be. However, if you neglect some of the points made here, you might end up with one that simply doesn’t meet all of your needs. That is why it’s essential to do your research first, so you won’t have to worry later.